A short intro to the standard shipping time and our policy!
At yososomart.com, our No.1 mission is customer satisfaction! We understand the importance of getting the products in time to make changes of people's lives. This is why we offer free express worldwide shipping on all orders with the exception of special items. We source our products from all around the globe to bring you the trendiest products at the most affordable price.
Depending on where you are, orders may take 1-3 weeks (7-day shipping time for 87.5% orders) to arrive. All our orders are tracked and insured so you can shop with confidence.
UPDATE: Due to the recent COVID19 pandemic, there may be a further 1-3 business days delay. But don't worry, it's not a big deal! We make sure to deliver all our orders safely. Sit back and wait for them, you are going to love them, even more, when they arrive ;).
Also, note that we are dealing with many providers so items may arrive in different packages. There may be a delay between items shipped separately in the same order.
We will keep you updated on the package's journey with the most info we can! However, if you have other questions, do not hesitate to write to us at
hello@yososomart.com
Standard Shipping:
USA: The Standard Shipping option takes 4 - 8 business days.
Canada: The Standard Shipping option takes 3 - 7 business days to arrive.
United Kingdom/Europe: The Standard Shipping option takes 3 - 7 business days to arrive. Countries outside the U.K. may experience further delays as of March 27, 2020.
Australia/New Zealand: The Standard Shipping option takes 5 - 10 business days to arrive.
Rest of the world: Please email customer support for more accurate shipping times
*Shipping times may vary seasonally and per item.
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No, you can also place an order as a guest. But, there are some perks if you have an account with us: Quick checkout process, easily view your order status and order history, receive updates detailing our new releases and special promotions.
We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers. All our payments are securely transacted by Shopify Payments.
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".
6. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential or postal address as we do not know how long the destination's customs department will have the package on hold.
Yososo Mart updated her international logistic solution in May 2020. Now we have built multiple warehouses to provide local stocks in North America, Europe, China, and Australia. The shipping time has significantly improved from 10 - 30 days to 3 - 10 days for most countries.
Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.
hello@yososomart.com
Please be advised that your order cannot be cancelled or revised after the order has been processed/shipped.
IF YOU STILL HAVE ANY QUESTION, PLEASE CONTACT US DIRECTLY THROUGH CHAT SUPPORT OR EMAIL: hello@yososomart.com